Mail A Letter Privacy Statement

The Mail A Letter Privacy Statement applies to all of the web-based services and offline products offered by Mail A Letter. Mail A Letter is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Mail A Letter Website and governs data collection and usage. By using the Mail A Letter website, you consent to the data practices described in this statement. Mail A Letter encourages you to review the privacy statements of websites you choose to link to from Mail A Letter so that you can understand how those websites collect, use and share our information. Mail A Letter is not responsible for the privacy statements or other content on websites outside of the Mail A Letter and NeroPost, LLC family of websites.

Collection of your Personal Information

Mail A Letter collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. There is also information about your computer hardware and software that is automatically collected by Mail A Letter. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Mail A Letter for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Mail A Letter website.

Use of your Personal Information

Mail A Letter collects and uses your personal information (such as your name, email address, return address and an account password which is used to protect your account from unauthorized access) in order to operate the Mail A Letter website and deliver the services you have requested. Mail A Letter stores, processes, and maintains contact lists, recipient addresses, and other data related to your account in order to provide the service to you. Mail A Letter may contact you via the contact information you provided during registration in order to assist, process or close an order or for any other service related issue. When you send email or other communication to Mail A Letter, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. Users must identify themselves via an e-mail and password to access, change or remove the information associated with an account. We may decline to process requests that we deem unreasonable (require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required). Mail A Letter lets gives options for changing and modifying information previously provided: 1. You can log on to your account and change your information. 2. You can contact us for support at

Post Office

Once mail is placed in a United States post office box or is passed to a USPS employee, Mail A Letter is not responsible for this mail. The mail is considered federal property until it is delivered to the specified address. The letter is secure as any other letter trusted to the United States Post Office. The USPS has it’s own for the privacy, practices, or security policies which can be viewed here:

Use of Cookies

The Mail A Letter website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Mail A Letter pages, or register with Mail A Letter site or services, a cookie helps Mail A Letter to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Mail A Letter website, the information you previously provided can be retrieved, so you can easily use the Mail A Letter features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, some Mail A Letter features and services may not function properly. Mail A Letter keeps track of the websites and pages our customers visit within Mail A Letter, in order to determine what Mail A Letter services are the most popular. This data is used to deliver customized content and advertising within Mail A Letter to customers whose behavior indicates that they are interested in a particular subject area. We may at times use an outside company to display advertisements on the Mail A Letter website. These advertisements may contain cookies. While we use cookies in other parts of our website, cookies received with banner advertisements are collected by our advertisements company, and we do not have access to this information.

The Mail A Letter website usees a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Security of your Personal Information

Mail A Letter secures your personal information from unauthorized access, use or disclosure. Mail A Letter secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Mail A Letter does not sell, rent or lease its customer lists to third parties. Mail A Letter may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Mail A Letter may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Mail A Letter, and they are required to maintain the confidentiality of your information. Mail A Letter websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Mail A Letter or the site; (b) protect and defend the rights or property of Mail A Letter; and, (c) act under exigent circumstances to protect the personal safety of users of Mail A Letter, or the public.

Changes to this Statement

Mail A Letter will occasionally update this Statement of Privacy to reflect company and customer feedback. Mail A Letter encourages you to periodically review this Statement to be informed of how Mail A Letter is protecting your information.

Mail A Letter is a trading name of NeroPost, LLC. If Mail A Letter becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy statement. Mail A Letter welcomes your comments regarding this Statement of Privacy. If you believe that Mail A Letter has not adhered to this Statement, please contact Mail A Letter at We will use commercially reasonable efforts to promptly determine and remedy the problem.

Copyright 2024 by NeroPost LLC